Lepak44 takes the privacy of every member seriously. This document clearly explains what data we collect, why it is needed, and how we keep it protected at all times.
Privacy is more than a written policy — it is a daily practice we uphold across every aspect of lepak44's operations.
All data is transmitted via 256-bit SSL encryption. Sensitive information is stored in an encrypted format that cannot be read without the correct key.
Lepak44 has never sold, and will never sell, members' personal data to advertisers, third-party companies, or any other entity for commercial purposes.
We only collect data that is strictly necessary to operate our services. No excess data is collected without a clear purpose.
You have the right to access, correct, or delete your personal data at any time by contacting our support team.
Lepak44's privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.
Should any security incident involving your data occur, lepak44 will notify you within the timeframe required by law.
Quick Summary: lepak44 only collects data necessary to operate our services. Your data is never sold to anyone. You may request access to or deletion of your data at any time. All information is stored securely using industry-standard encryption.
Lepak44 is an online gaming platform trusted by hundreds of thousands of members across Malaysia. We understand that your trust in us depends not only on the quality of our games and services, but also on how we handle your personal information.
This Privacy Policy clearly explains how Lepak44 collects, stores, uses, and protects your personal data when you use our platform — whether through the official Lepak44 website or mobile app. It applies to all users, including visitors, registered members, and former members.
By registering or continuing to use the Lepak44 platform, you consent to the collection and use of data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Lepak44 collects several categories of personal data depending on how you interact with our platform. Below is a full breakdown of the data we collect:
| Data Categories | Example Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, e-wallet, transaction records | Deposits, withdrawals, payment processing |
| Technical Data | IP address, device type, web browser, operating system | Automatic login during platform access |
| Usage Data | Betting history, games played, active session time | In-platform activity |
| Communication Data | Support chat history, inquiry emails | Contact Our Support Team |
We does not collect credit card numbers directly — all card transactions are processed by a third-party payment provider that complies with PCI-DSS standards. lepak44 receives only a transaction verification token, not the full card number.
Lepak44 uses your personal data for the following purposes, all aimed at providing you with a better and safer experience:
Note: lepak44 does not use your data to make automated decisions that significantly affect you without human review. Any significant decisions, such as account closures or withdrawal rejections, involve review by our team.
The security of your data is lepak44's top priority. We apply a combination of technical and organizational measures to ensure your data is always protected against unauthorized access, disclosure, or modification.
Your personal data is retained for as long as necessary to fulfill the purpose of collection and to meet applicable legal obligations. Financial transaction data is kept for a minimum of 7 years in accordance with Malaysian legal requirements. Once the retention period expires, data will be securely deleted or anonymized.
Lepak44 does not sell, rent, or share your personal data with third parties for their own marketing purposes. However, there are certain situations where we need to share your data with trusted parties:
All third parties that receive your data are required to meet data security standards equivalent to those of lepak44 and are not permitted to use that data for any purpose other than the specified service.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You may request a copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal obligations.
You can opt out of marketing communications by updating your account settings or contacting us directly.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that the processing of your data be temporarily suspended.
To exercise any of the above rights, contact the lepak44 support team via live chat on the platform or by email at [email protected]. We will process your request within 14 business days. For more complex cases, this period may be extended up to 30 days, with prior notification to you.
Lepak44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the Lepak44 platform.
The lepak44 platform is strictly for individuals aged 18 and above. We do not knowingly collect or store personal data from minors. Should we discover that a minor's data has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.
If you believe your child has registered on lepak44 without your consent, please contact us immediately at [email protected] so that we can take the appropriate action.
The lepak44 platform may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy applies solely to the lepak44 platform. We are not responsible for the privacy practices of any third-party websites or services.
We encourage you to read the privacy policy of every third-party service you use alongside the lepak44 platform.
Lepak44 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt. Whenever the Privacy Policy is updated, the "Effective Date" at the top of this document will be revised accordingly.
For material amendments — changes that significantly affect your privacy rights — lepak44 will send you a notification via your registered email or an in-platform notice at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the amended terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the lepak44 Data Protection team is here to help:
Privacy Email: [email protected]
Support Email: [email protected]
Live Chat: Available 24/7 via the lepak44 platform
Response Time: Within 3 business days for general inquiries; 14 days for formal data rights requests.
We take every privacy complaint seriously and will thoroughly investigate all reports. If you are not satisfied with our response, you have the right to file a complaint with the Malaysian Personal Data Protection Department.
Your privacy is protected at every step. Register now and enjoy a safe, transparent, and rewarding online gaming experience alongside over 500,000 Malaysian members.